Deposit and withdrawal

What Do I Do When My Asset is Delisted with Withdrawal Suspended?

2025-01-14 06:29064

[Estimated Reading Time: 3 minutes]

This article explains how to manage your assets when they are delisted from Bitget and withdrawals are temporarily suspended. Learn about the delisting process, the reasons behind withdrawal suspensions, and the steps you can take to handle your funds securely.

Why Are Withdrawals Suspended After Delisting?

Withdrawals for delisted assets may be temporarily suspended for several reasons, and Bitget works to resolve these suspensions promptly.

  • Network issues: Maintenance or updates on the blockchain network.

  • Compliance reviews: Regulatory requirements that must be resolved.

  • Technical fixes: Addressing system bugs or security concerns.

Understanding the Delisting Process at Bitget

Bitget conducts regular reviews of listed digital assets to ensure compliance with platform standards. Key factors considered during these evaluations include:

  • Trading volume and liquidity: Ensuring market activity supports healthy trading conditions.

  • Project team participation: Active involvement and updates from the development team.

  • Project development status: Progress in achieving roadmap milestones.

  • Network or smart contract stability: Ensuring no security or operational risks.

  • Community engagement: The level of interest and activity within the project’s community.

  • Project responsiveness: Timely communication and cooperation from the project team.

  • Negligence or unethical behavior: Instances of fraud, negligence, or violations of ethical standards.

Delisting Process:

1. Periodic Asset Review: Bitget reviews all listed assets periodically. Assets not meeting standards are labeled with an “ST” (Special Treatment) tag and placed on a watchlist. Watchlist criteria include trading volume, number of eligible holders, and liquidity across the platform. Assets in the bottom 20% based on these metrics are placed on the watchlist.

2. Notification and Rectification Period: Bitget notifies the project team and provides a seven-day notice period, followed by a seven-day rectification period to address issues.

3. Final Delisting: Assets that fail to meet standards after the rectification period will be delisted.

Note: ST stands for Special Treatment. Bitget issues this tag to warn users of added risks associated with specific assets due to performance issues or listing rule violations. ST-tagged assets are more likely to be delisted if no improvements are made during the rectification period.

How to Handle Delisted Assets with Suspended Withdrawals?

Follow these steps to manage your delisted assets effectively:

1. Confirm the Asset is Delisted

  • Visit the Bitget Announcement Page to check if the asset has been officially delisted.

  • Verify the delisting status and review any details about withdrawal schedules or updates.

2. Attempt Withdrawal First

  • If the asset is delisted but withdrawals are still open, withdraw your funds immediately to avoid complications.

  • Only contact support if withdrawals are already suspended.

3. Contact Support for Assistance

  • Once you confirm the asset has been delisted, submit a request to Bitget Support for assistance.

  • Choose Withdrawal > I can't submit a withdrawal on a specific coin/token from the ticket submission options and provide your details.

  • Bitget Support usually responds within 1–3 business days with guidance on managing your delisted assets. They will provide the most accurate updates regarding the reopening of withdrawals.

Note: Users are not notified individually about assets scheduled for delisting. Always check official announcements regularly to stay informed.

Tips for Managing Risks with Delisted Assets

  • Stay Informed: Regularly check Bitget’s announcements for updates on the status of your asset.

  • Diversify Holdings: Avoid over-concentration of funds in assets with low liquidity or regulatory risk.

  • Set Alerts: Enable email or in-app notifications for any significant updates regarding your assets.

FAQs

1. How will I know when withdrawals resume?

Bitget schedules the reopening of withdrawals, and Support can provide the most accurate information about the withdrawal timeline.

2. Can I still trade delisted tokens?

No, trading for delisted tokens is disabled, and all pending orders are automatically canceled.

3. Are delisted assets still safe in my account?

Yes, delisted assets remain securely stored in your account. However, you should withdraw them within the specified withdrawal period once it becomes available.

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